Home / Courses / Safety

SMS for Ground Operations: Fundamentals

Safety1 day / 8 hoursFoundation

A one-day introduction to safety management for ground handling. Ground service providers have to manage ramp, baggage, fuelling and turnaround risks in a systematic way. This course shows how the SMS works on the ramp and what each person's part in it is, with practical hazard-spotting and reporting exercises.

Who it is for

Ground handling agents and ramp staff, airline and terminal staff working airside, and new supervisors in ground operations

Learning outcomes

  • Explain why ground service providers need an SMS
  • Describe the basic components of an SMS
  • Identify typical ramp and turnaround hazards and report them
  • Describe your own role and responsibilities in the SMS

Course outline

  • SMS basics
  • The SMS framework: policy, risk management, assurance and promotion
  • Ramp and turnaround hazards
  • Hazard and occurrence reporting
  • Roles and responsibilities of every employee

Topics follow public standards: ICAO Annex 19; ICAO Doc 9859.

Frequently asked questions

How long is the course?

The course runs 1 day / 8 hours.

Who is the course for?

Ground handling agents and ramp staff, airline and terminal staff working airside, and new supervisors in ground operations

What delivery modes are available and what does it cost?

Classroom in Tbilisi €230, online classroom (live virtual) €190; prices per participant, excluding VAT. Groups and in-company: €1,380 for up to 12 participants (fixed minimum — still due if fewer than 12), then €115 per extra person. The group price covers up to 12 participants at your premises or online. Travel, accommodation and per diem for the instructor(s) are charged at cost when delivery requires travel.

Where does the course take place?

Classroom sessions are held at Ana Politkovskaya Street N14, Tbilisi, Georgia. The course is also available online or in-company in Georgia or abroad.

Will I receive a certificate?

Yes. This is a certification training. Participants who complete the course receive a Certificate of Completion in Georgian and English. The certificate lists the course title, topics, training hours, dates and instructor. The certificate confirms the training you completed; it is not an aviation licence or rating. Our training process follows ISO 9001 quality management principles, and course content draws on published ICAO and EASA material. Whether the certificate meets your organisation's or regulator's training requirements is decided by your employer or the relevant authority. On request, we send the course syllabus and the instructor's CV in advance.

Who teaches the courses?

Training is led by Davit Mazmishvili, Head of the Training Center, who personally holds teacher licences from the Georgian Civil Aviation Agency and airline transport pilot licences (aeroplane and helicopter). On request, we send the CV of the instructor assigned to your course. These are personal qualifications, not an approval of the centre's courses by any authority.

Related courses