SFM-ME — Stress and Fatigue Management: Management Entry (Initial)

Human Factors2 days / 16 hoursIntermediate

Two-day management entry programme on designing and overseeing fatigue and stress risk within SMS/FRM. Day 1 covers ICAO/EASA framework, science for decision-makers, organisational stress factors and roster/ops hazards. Day 2 covers FRM components, data and SPIs, training oversight duties, a client-scenario capstone and assessment (70% pass). Aligned with ICAO Doc 9966 and EASA FRM direction.

Who it is for

Roster managers, operations and safety managers, nominated persons / post holders, FSAG members, and planners who design duty systems and oversee fatigue risk inside the SMS/FRM.

Learning outcomes

  • Explain the ICAO Doc 9966 / EASA FRM framework and how it relates to FTL and SMS
  • Use sleep and circadian science at a decision-maker level, including limits of bio-mathematical models
  • Identify organisational and psychosocial factors that link stress to fatigue risk
  • Map fatigue and stress hazards in rosters and operations (including night cargo, HEMS/offshore, short-haul, maintenance shifts)
  • Describe FRM components (policy, predictive/proactive/reactive risk management, assurance, promotion) and the role of FSAG
  • Select fatigue-related SPIs and outline how to investigate fatigue in occurrences
  • Define who needs OE/OR/ME/MR training and what records and instructor competence are required
  • Draft practical FRM/fatigue training and control actions for a sample operation

Course outline

  • ME-1 Framework
  • ME-2 Science for decision-makers
  • ME-3 Stress & organisational factors
  • ME-4 Hazards in rosters & ops
  • ME-5 Day-1 wrap
  • ME-6 FRM components
  • ME-7 Data & SPIs
  • ME-8 Training & oversight duties
  • ME-9 Capstone
  • ME-10 Assessment (70% pass)

Topics follow public standards: ICAO Doc 9966; ICAO Annex 6 / Annex 19; EASA ORO.FTL and FRM vs FTL; GCAA/operator expectations as applicable.

Frequently asked questions

How long is the course?

The course runs 2 days / 16 hours.

Who is the course for?

Roster managers, operations and safety managers, nominated persons / post holders, FSAG members, and planners who design duty systems and oversee fatigue risk inside the SMS/FRM.

What delivery modes are available and what does it cost?

Classroom in Tbilisi €810, online classroom (live virtual) €730; prices per participant, excluding VAT. Groups and in-company: €4,800 for up to 12 participants (fixed minimum — still due if fewer than 12), then €400 per extra person. The group price covers up to 12 participants at your premises or online. Travel, accommodation and per diem for the instructor(s) are charged at cost when delivery requires travel.

Where does the course take place?

Classroom sessions are held at Ana Politkovskaya Street N14, Tbilisi, Georgia. The course is also available online or in-company in Georgia or abroad.

Will I receive a certificate?

Yes. This is a certification training. Participants who complete the course receive a Certificate of Completion in Georgian and English. The certificate lists the course title, topics, training hours, dates and instructor. The certificate confirms the training you completed; it is not an aviation licence or rating. Our training process follows ISO 9001 quality management principles, and course content draws on published ICAO and EASA material. Whether the certificate meets your organisation's or regulator's training requirements is decided by your employer or the relevant authority. On request, we send the course syllabus and the instructor's CV in advance.

Who teaches the courses?

Training is led by Davit Mazmishvili, Head of the Training Center, who personally holds teacher licences from the Georgian Civil Aviation Agency and airline transport pilot licences (aeroplane and helicopter). On request, we send the CV of the instructor assigned to your course. These are personal qualifications, not an approval of the centre's courses by any authority.

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