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Investigating Human Performance in Occurrences

Human Factors3 daysAdvanced

Bridges investigation and human factors. Participants learn how to collect evidence about perception, decision-making, fatigue and organisational pressure, and how to analyse it so that reports explain why people acted as they did instead of stopping at 'pilot error' or 'technician error'.

Who it is for

Safety investigators, safety managers, flight safety officers and maintenance quality investigators

Learning outcomes

  • Describe models of human error and organisational accident causation
  • Identify the human performance evidence to collect after an occurrence
  • Use structured human factors analysis and classification tools
  • Assess fatigue, medical and workplace factors
  • Write human factors findings that lead to system-level recommendations

Course outline

  • Human error and organisational accident models
  • Cognition, perception and decision-making
  • Fatigue, medical and environmental factors
  • Collecting human performance evidence
  • Analysis and classification tools
  • Writing HF findings and recommendations

Topics follow public standards: ICAO Annex 13; ICAO Doc 9756; ICAO Doc 9859.

Frequently asked questions

How long is the course?

The course runs 3 days.

Who is the course for?

Safety investigators, safety managers, flight safety officers and maintenance quality investigators

What delivery modes are available and what does it cost?

Classroom in Tbilisi €850, online classroom (live virtual) €620, self-paced online €150; prices per participant, excluding VAT. Group and in-company prices on request.

Where does the course take place?

Classroom sessions are held at Ana Politkovskaya Street N14, Tbilisi, Georgia. The course is also available online or in-company in Georgia or abroad.

Will I receive a certificate?

On successful completion you receive a Certificate of Completion from the Aviation Training Center of Safety Academia, listing the course title, topics, training hours, dates and instructor. Our instructors are certified aviation professionals, holding GCAA teacher licences, ATPL licences and IATA certificates. All training is designed, delivered and reviewed under our internal quality management system, which follows ISO 9001 principles. Our courses support the training requirements organisations meet under ICAO, EASA and national rules. As with all such regulatory training, each organisation accepts training through its own quality or training system, and on request we provide the syllabus and instructor's CV for your Quality or Safety Manager to review.

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